From Good to Excellent

"A developmental project from FBE focused on customer experience, which included revising customer letters, compiling a dictionary of recommended formulations, as well as practical training for around 50 of our employees, allowed us to get closer to our customers and achieve a modern and positive impression in communication with a focus on CX. We appreciate the quality of FBE's services, the expertise and approach of the instructor, and the emphasis on our needs, as Tatra banka constantly thinks about customers and aims to improve CX. I recommend FBE and look forward to further collaboration."

Marek Majtner, Tatra banka a. s.

Head of the client satisfaction department

"For several years, FBE has been providing education for our management and sales network. Thanks to the professional collaboration with FBE, we are able to continuously develop our skills and thus increase customer satisfaction."

Patrik Pajtáš, Slovenská sporiteľňa a.s.

Director of the Corporate Clients department

"FBE has been an invaluable partner on our journey towards implementing a sustainable culture of continuous improvement. They supported us at a strategic level and worked with our managers on a daily basis, face-to-face with our frontline employees in our factories. From the beginning, in the planning phase, they supported us with initial workshops and training, helped to create a harmonized vision and goals, and then co-created improved workplace standards, communication enhancement, and the utilization of new improvement tools."

Kevin Day, RMW Europe, Knauf Insulation

Industrial Performance Director

"The know-how of company G2G3 in organizing simulation games in the field of process management (IT Services Management), combined with the excellent presentation and facilitation skills of FBE lectors, is an ideal combination for a seamless entry into the world of process management."

Alexander Sobek, E.ON Business Services Slovakia spol. s r. o.

Processes & Standards

"The value of the seminars lies in the fact that they do not focus on information 'for the drawer,' but on how to convince people to gain determination for changes and be willing to practically do something for them."

Ing. Marián Marek, PosAm, spol. s r.o.

CEO

„The level of cooperation that we have with FBE, combined with their expertise and constant efforts to create better experience for the trainings have made our partnership very successful. The trainees gave the training a very positive score and have since been asking for more.“

Blaise Francisco, Marlink BV

Program Manager for Operations

"In collaboration with FBE, we were able to innovate IT operation processes and set their quality parameters according to the requirements of all stakeholders - from the supplier to the end user."

Viktor Cingel, ALLIANZ – Slovenská poisťovňa, a.s.

Vicepresident

"We have been collaborating with FBE for several years, and our partnership has gradually evolved to the level of a key partnership. FBE is an invaluable support to us in enhancing know-how and developing our LEAN Six Sigma team, managers at all levels, and other employees. We particularly appreciate the seniority of the instructors on both the knowledge and practical levels and their ability to tailor training solutions to our needs."

Jana Bernaťáková, Tatra banka a.s.

Director of the Department of Organization and Process Management

"FBE is a professional partner in providing training and consulting services, empathetic in addressing customer needs, creative in designing tailor-made training, demanding in the performance of their instructors, and capable of handling complex projects. As a result, the trainings and projects provided by FBE in the field of process improvement at Volkswagen SK are efficient and consistently in demand."

Mariana Mlčúchová, VOLKSWAGEN SLOVAKIA, a.s.

Personal development - head of education

"We approached FBE with the goal of consulting on the implementation of a strategic project in our company. We were so impressed by their professional approach and quality of services that we continued our collaboration in the area of project management implementation within our company. We look forward to further enriching partnership!"

Štefan Kováč, Up Slovensko, s.r.o.

Project & Process & Conformity Manager