Emotional competence of the leader

The Emotional Competence of a Leader course is focused on how to use work with emotions to improve relationships and atmosphere in the team .

“Our team is a great group, we enjoy our work, we have the courage to do new things, we can understand each other even if we have different opinions. When we succeed in something, we experience joint joy. We are interested in each other, we can appreciate each other and we can tolerate each other even with different points of view. We have a lot of work to do.”“For us, it’s like a summer on a sled. I feel like we’ve resigned, we argue sometimes and we kind of don’t care what we think about things. Instead of looking for solutions, we often blame ourselves. I’m upset and I’d like to go somewhere else.’

What team do you want? It is also about understanding your emotions and the emotions of your colleagues. What can I do about it?

This training brings:

Better understanding of your own emotions as well as the emotions of colleagues.
Respecting the fact that emotions influence the behavior, actions and performance of an individual.
Developing the ability to think more deeply about the emotion I am experiencing or observing.
Use e.g. instead of “judgment and criticism” more “verification” and searching for real solutions in the given emotional situation.
Supporting the individual and the team to emotional agility to increase efficiency as well as to strengthen relationships in the team.

Objectives

Better understand emotions.
Develop the ability to respond appropriately to emotions.
Learn to use emotional work to improve relationships and team atmosphere.
Practice techniques of working with emotions applicable to your own team.

Course Contents

Emotions – Identification

1st step – what is happening inside me

Getting to know emotions using interpretations, how the body perceives them and how we can describe them.
Each emotion prompts us to a certain reaction.
Emotion has a reason.

The meaning of emotions

2nd step – acceptance, verification

What do emotions tell us?
Examination of emotions in specific situations from the practice of a leader – what act/action does a given emotion enable me to take and what does it prevent me from doing.

Emotional knowledge, skill

Step 3 – What about it

Know – emotions are linked to actions.
Accept – normalizing emotions.
Listening – what the emotion is “telling” me.
Choose – emotional agility.
The shift of the leader from knowledge to skill by using the tool of Story – what does the emotion want to tell me?, Actions – what does it encourage me to do, what should I do?, Reason – for what reason do I want to do it?