The course Four key conversations with an employee focuses on improving communication skills.
The course “Conducting interviews with an employee” is aimed at increasing the efficiency of managers, HR professionals and all those who carry out personnel interviews in situations related mainly to the hiring of employees, the end of the probationary period, the resolution of complaints, notification of unsatisfactory results (corrective interview), dismissal employment relationship.
- To teach or improve participants in the techniques necessary for carrying out individual types of personnel interviews, from selection interviews to unpleasant, unpopular interviews
- To improve the communication skills that are necessary when conducting these types of personnel interviews
- Realize the importance of properly conducting personnel interviews as an effective management tool
Types of interviews in personnel work and when to use them
Errors in assessment
- Non-verbal and verbal manifestations of behavior
- Techniques for asking and responding to questions
- Active listening, empathy, perception of others
Preparation, planning and structure of the interview
- reception,
- before the end of the trial period,
- corrective (warning of unsatisfactory results),
- upon termination of employment.
- Risks of poor and underestimated preparation.
Practice and video training of interviewing:
- reception,
- before the end of the trial period,
- corrective (warning of unsatisfactory results),
- upon termination of employment.
Practical advice
- Barriers to effective conversation
- Supportive communication techniques
The lecturers of the course “Conducting interviews in personnel work” worked for a long time as HR managers in important companies and have practical experience in the field of HR.
