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Improving business processes powered by automation and AI

The Business Process Improvement through Automation and Artificial Intelligence (AI) course is a practical continuation of Lean Office and focuses on methods to improve the efficiency of financial, IT and administrative service processes.

    • Introducing simple automation tools and more advanced approaches using SQL, PowerBI, robotic process automation and artificial intelligence (AI).
    • Under the guidance of an experienced trainer, participants will apply the content mainly through simulations and real-world examples.
    • Top lecturers with experience and experts in their field.
    • High satisfaction rate of course participants.

The working methods used in the training programmes are chosen to ensure interactivity, adaptation of the content to the needs of the participants and a priority focus on the transfer of knowledge into practice.

Objectives

Familiarity with different levels of business process automation:

  • Definition and importance of automation within business processes.
  • Classification of automation levels (from basic to advanced).
  • Identification of appropriate levels for different industries and business sizes.
  • Overview of the use of artificial intelligence (AI) in different levels of automation.

Comparison of levels in terms of benefits and cost:

  • Analysis of benefits such as increased efficiency, lower costs and faster response.
  • Evaluating the costs associated with each level of automation.
  • Creating a model to evaluate the return on investment (ROI) depending on the level selected.
  • Evaluate the benefits of AI in each level of automation and its impact on productivity.

Creating a space to plan the application of the course in your own terms:

  • Practical examples and exercises to identify and plan the application of automation in their own companies.
  • Discussion of potential challenges and strategies for implementation.
  • Consideration of ethical and legal aspects of AI and automation implementation.

Course Contents

No-cost automation using existing corporate tools:

An overview of existing tools and technologies suitable for getting started with automation.
Overview of cases where companies have achieved savings and efficiencies without significant financial investment.
Expansion and enhancement of smaller automated processes using SQL and Power BI
We will show attendees how to use SQL to process and analyze data.
Demonstration of how Power BI can enhance data visualization and process management.
Exercises to create and optimize SQL queries and Power BI dashboards.

Robotizing processes

Introduction to RPA (Robotic Process Automation) and its use in automating repetitive tasks.
Practical guidelines for implementing and managing robots to automate specific processes.
Evaluation of the potential benefits and limitations of RPA in specific conditions.
Integrating artificial intelligence into processes
Introduction to AI (Artificial Intelligence), artificial intelligence as a personal assistant

What types of tasks to use AI for?

Incorporating AI into processes. Relation of AI to RPA.
Benefits and limitations of AI, setting up human supervision in AI-assisted processes
Examples from practice
Presentation of successful examples of automation implementation in different industries.
Discussion of different approaches to automation and adapting to the specific needs of the enterprise.
Q&A on specific situations of the participants.

Application support from the lecturer in practice

For course participants, we offer the possibility of subsequent application support in the form of individual consultation with a lecturer or workshops directly at the client’s premises.

 

For ordering or more information, please contact us at fbe@fbe.sk or by phone +421 2 544 185 13.

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