Courses

Leadership I: Leader‘s Personal Development – I Can Always Be Better

Leadership II: Leading Management Teams – Situational Leadership

Leadership III: Leading Management Teams – Focus on People

Leadership IV: Leader's Challenges - Potential, Opportunity and Change

Leadership V: Strategic Thinking – Seeing the Context Others Don‘t

Coaching Approach of Leaderʼs Practices

Agile Leadership

Evaluation interview

Management skills I: Successful performance management

Management skills II: Building an effective and performing team

Management skills III: Motivation - the key to top performance

Agile Leadership

Self-management in a hybrid work environment

The manager as a creator of psychological safety

Management in a hybrid environment

The art of overcoming oneself and getting things done

Stress management

Time management

Working with dual academy students - we want to be successful in dual education

Working with a group in moderating workshops

How to enforce changes - change management

Effective management of work meetings

Decision making and problem solving

Managerial Communication for Supervisors and Team Leaders in Manufacturing

Development of informal authority

Online meetings

Find your WHY

Motivating Employees

Crisis Management

Coaching feedback

Leadership with horses

Work life balance for leaders

Conducting selection interviews

Team and inter-team cooperation and internal customer

Four key conversations with the employee

ZAP simulation - Zved Analyst Designer

Situational leadership and managerial decision-making

A series of courses on the topic of the hybrid work environment

Employee development 70-20-10

Inspirations from Agile

Engagement

Empowerment

Emotional competence of the leader

Effective teamwork

The way to a functional management team

Behavioral method of conducting selection interviews

How to evaluate and improve corporate training

How to Establish Effective Corporate Education

How to achieve results and maintain good relationships

Mental flexibility

Creativity and innovation III: Leading and moderating an innovative workshop

Creativity and Innovation I: How to look at things differently

Mental flexibility

Analytical thinking - thinking in contexts

Development of informal authority

Teamwork and solving tasks in an online environment - AIRPLANE CONNECTION SIMULATION

Storytelling - Convince with a story

Emotional intelligence

Negotiating in Business

Negotiating in Business

Persuasive Sales I

Key account management

Negotiation for buyers - HYBRID

Negotiation for buyers - HYBRID

Businessman in front of a webcam

Negotiation for buyers II ONLINE course

Persuasive Sales II

Coaching of CC operators

Customer-oriented communication

Customer experience - how does the customer perceive us?

Negotiation II

How to improve customer experience in telephone communication

Negotiation III

How to improve customer experience in email communication

Negotiation for buyers

Phone Communication for Service Desk

Handling Difficult Phone Conversations

Psychology of sales

Professional e-mail communication

Every phone call is an opportunity

Chat communication - How to communicate professionally via chat

Effective CC supervisor

How to impress at the first contact with the client

How to manage changes - openness to changes

Customer experience - how does the customer perceive us?

How to improve customer experience in telephone communication

How to improve customer experience in email communication

Personal effectiveness and self-management when working from home

Prevention and resolution of conflicts when working from home

Coping with changes when returning to work after the corona crisis

How to communicate successfully - the goal is understanding

Communication in an international team

Conflict Prevention and Resolution

Mind maps like you don't know them

Presentation skills

Claim collection by phone

Assertiveness

The art of asserting yourself

Here and now

Visual communication training - DOODLING

Managing emotions and self-motivation in an exceptional situation

Training of trainers

Phone Communication for Service Desk

Handling Difficult Phone Conversations

Storytelling - Convince with a story

Pro-customer and business communication at the store

Professional assistant

Advanced Presentation Skills II

Presentation skills SPECIAL

Emotional intelligence

Communication with auditors

How to manage changes - openness to changes

Improving business processes powered by automation and AI

Process efficiency improvement methods for service, finance and business service areas.

Introducing innovations into processes

Presentation of principles and procedures for the introduction of innovations to make the organization run more efficiently.

Digitalization and (in)efficiency of systems

Strategic planning, management and control of digital transformation

TRIZ – innovative problem solving

A systematic view of product development and innovation using the TRIZ method.

Smart Office - how to intelligently connect environments, (IT) systems and people for the efficient functioning of the company

Connecting the environment, (IT) systems and people for the effective functioning of organizations.

Managerial analyzes in Power BI

How to effectively use Power BI software in management.

Digital transformation in Logistics and SCM

New trends and procedures in Logistics and SCM and their management and implementation.

Digital Transformation, AI and Industry 4.0

Implementation of Industry 4.0 and digitalization in organizations. New trends with artificial intelligence

Digital factory - Implementation of Industry 4.0

Clarification of the opportunity of the Industry 4.0 application in the field of action of the participants.

Managerial analyzes in Power BI

How to effectively use Power BI software in management.

How to use data for managerial predictions

Using data and modern methods to streamline processes in organizations.

Improving business processes powered by automation and AI

Process efficiency improvement methods for service, finance and business service areas.

EFQM Model

Practical procedures for managing evaluation and organization improvement projects.

LEAN Office - Improving the processes of financial, IT and business services

Methods of increasing the efficiency of processes for the given areas.

Creating improvement mechanisms in the company

Systematic increase of efficiency and productivity in the organization.

TQM I - Process Improvement Planning and Eficiency Measurement

Link the company's strategy with improvement objectives, setting KPI's, defining improvement projects and measuring processes.

TQM II - Process Improvement Methodologies Lean and Six Sigma

Finding and applying continuous process improvement tools to achieve the highest productivity or efficiency.

To foresee strategically according to M. Porter's model

Correctly assess the competitive environment in the field.

Professional benchmarking

Correctly compare the performance of the company from the competition.

Process-oriented quality management system according to ISO 9001:2015

Constantly create goods and services according to customer needs.

Overview of process improvement methods for HR professionals

Strengthening competence in creating development programs.

Balanced Scorecard and Eficiency Measurement

Adherence to established goals and strategies in the company using the Balanced Scorecard.

Financial management for non-financial managers

Understanding the impact of economic indicators on various company activities.

Improving business processes powered by automation and AI

Process efficiency improvement methods for service, finance and business service areas.

Working with data in Six Sigma projects with the help of Power BI and Excel

Practical integration of modern analysis systems.

Six Sigma Yellow Belt Training

Improving processes for members of solution teams.

Six Sigma Black Belt Training

Practical procedures for managing projects of streamlining and improving existing processes.

Six Sigma Green Belt Training

Practical procedures for managing projects of streamlining and improving existing processes.

Six Sigma for managers and sponsors of improvement projects

Presentation of methods for increasing competitiveness.

Lean Management I

Increasing efficiency, quality and flexibility of processes.

Lean Management II – Value Stream Management

Methodology of mapping, analysis and streamlining of value streams.

Lean Management III – Shopfloor Management

Improvement and improvement of processes directly in operation.

Lean management IV — Productivity and work standardization

Presentation of methods of analysis, measurement and standardization in order to increase work productivity.

Logistics

Streamlining logistics and introducing best practices in logistics processes.

Line Balancing

Minimization of the time required to complete the production process, equal distribution of work and time between different stations on the production line.

SMED (Single Minute Exchange of Dies)

Minimization of time corrosion and efficiency of setting up machines in production.

Coaching – Workshop on Six Sigma Projects For the Participants of GB and BB Training

For individual or group support to participants in solving projects.

AGILEAN or agile process optimization

Returning clarity, insight and common sense to companies.

Design for Six Sigma

The Design for Six Sigma course is aimed at improving the quality of processes and products using the Six Sigma methodology.

TPM - Total Productive Maintenance

Operational efficiency of equipment through preventive maintenance.

Supply Chain Management

Effective management of the flow of goods and services.

STD - standardization of production processes

Recognizing opportunities for improvement, creating and maintaining process standards.

Persuasive Communication in 5S Implementation

How to convince employees of the importance of implementing 5S.

Lean Professional certification

Presentation of a specific project from the participant's organization and how the participant managed to implement the project in practice.

5S – Five Steps to Effective Workplace Management

Creating a more organized and productive work environment in five steps.

MSA - measurement system analysis

How to verify the control procedures used to ensure the quality of processes.

Problem solving - methods and tools for solving problems

Determining the root causes of problems and subsequent implementation of the solution.

Reliability and product life cycle management (according to ISO 26262)

Lifetime and reliability rates of products.

Value analysis

Improving the quality of processes, products and services.

Optimization of processes by neural networks

The basics of AI and its use in real company processes.

Moderating problem-solving and improvement workshops

Improvement in moderating process and project teams.

Methods and tools of problem solving

The course is aimed at acquiring the ability to choose the right tool or method depending on the problem and then implement this solution.

Minitab in process analysis and management

Use of process capability (SPC) software with using MInitab.

Excel in analysis and process management

Use of process capability (SPC) software with use of Excel

SPC I – Statistical Process Control

Statistical regulation of processes, capability analysis in quality management with an emphasis on practical application.

SPC II – Solving SPC Application Problems

Application of procedures, using statistical methods in practice.

SPC III - project of statistical methods deployment in the organization

The procedure for deploying statistical methods in companies.

SPC IV - DOE - Design of Experiments

Introducing the DOE method - advanced process and product improvement techniques.

Reverse FMEA

To ensure that FMEA has been implemented well and to find and resolve errors in the system.

Presentation of process performance using statistical methods

Practical demonstration of the form of process performance presentations using statistical methods.

QFD – Transmission of Requirements into Processes

Understanding and practical use of a method for translating customer requirements into business processes.

Harmonized FMEA II - moderation and application in practice

Learning the skills needed to effectively moderate an FMEA team.

FMEA with the support of PLATO's SCIO TM

Using the APIS IQ-RM software, identify and eliminate errors in the process.

FMEA with APIS IQ-RM support

The FMEA course with APIS IQ-RM support is focused on how to identify and eliminate errors in the process using the APIS IQ-RM software.

EPR - Effective process management - description and standardization of processes

Providing effective practices and processes to measure their performance.

DRBFM - Design Review Based on Failure Mode

Understanding the principles and approaches of DRBFM, learning to identify and analyze design changes that can lead to potential failures

Analysis of risks in processes and risk management

Instructions for the application of risk management and risk mitigation tools.

Harmonized FMEA I - analysis of possible errors and their consequences

Identification and elimination of known or potential errors and problems in the system.

APQP and PPAP – Advanced Product Quality Planning and Production Part Approval Process

Improvement and transparency of quality planning procedures and communication between suppliers and customers.

Core Tools IATF for automotive

Improve your skills in quality tools with hands-on exercises and real-world case studies.

8D - solving problems with the 8D method

Determining the causes of problems and subsequent implementation of the solution.

Project management I

Defining and planning projects.

Project Management II

Practical procedures in the phase of project implementation and completion.

Project management III - communication in project management

Argumentation, conflict resolution, providing feedback in project management.

Project Management IV - advanced project management methods

Optimization of project quality, time and costs, supplier management, change and risk management.

Project management V – multi-project management and Project Management Office

Multi-project management and Project Management Office in project management.

Project management for project managers and sponsors

Methodologies and tools for entering and evaluating project goals and for managing and supporting the work of project managers in the company.

Project Management of Serial Production Launch

How to handle the basic phases of product development and the start of mass production.

A managerial perspective on the management of EU projects

Assessment of the suitability of public and European financing tools for the specific purpose of the company.

Change management

The course focuses on assessing an organisation's capacity to embrace change, including the prerequisites for change, and developing a transformation strategy and plan that includes defining the scope of the project, engaging stakeholders and evaluating the implementation of change.

MS Project in the practice of project manager I

How to effectively use MS Project software in project management.

MS Project in the practice of the project manager II

Advanced functions of MS Project software in project management.

Leadership in Project Management 

Leadership skills in leading project teams. Conflict resolution and employee motivation.

Risk Management in Projects

Methodologies and tools for risk identification and assessment.

Financial analysis of the project

Use of financial project management tools from cost/benefit calculation to ex-post analysis.

E-collaboration - virtual project teams

Online collaboration in virtual project management.

Project Management Excellence certification

The certification is focused on the presentation of a specific project from the participating organization and how the project managed to be implemented in practice.

Agile and hybrid project and process management (for advanced users)

Increasing the flexibility of project and process management in practice using agility and hybrid.

Agile induction (introduction to agile and hybrid project management)

How to handle agile transformation in a team or department. A substantial part of the course is conducted as a management simulation.